Frequently Asked Questions

Everything you need to know.

We create each KittyRing from your cat’s photo. Simply upload a clear photo, choose your ring style, and our team will carefully engrave the design to capture your cat’s unique features before crafting your ring.

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A clear, well-lit, front-facing photo of your cat's face works best — natural daylight and a close-up give us the most detail. Don't worry if it isn't perfect; our artists hand-trace from the photo you have. For full tips, see our guide: How to Choose the Perfect Cat Photo.


Each KittyRing is custom-made.
Production time: 3–5 business days
U.S. shipping (USPS): 3–5 business days
You’ll receive a tracking number as soon as your order ships.

Yes. We currently ship across all U.S. states and Canada.
International shipping to additional countries will be available soon.

Because each ring is made specifically for your cat, custom orders are final sale.
However, if your item arrives damaged or incorrect, don't hesitate to get in touch with us within 48 hours, and we’ll make it right.

Because each piece is engraved specifically for you, custom items can't be returned for buyer's remorse. But if your order arrives damaged, defective, or incorrect, contact us within 48 hours and we'll remake or refund it — no questions asked.

Our rings are crafted from high-quality, hypoallergenic materials designed for everyday wear. They are skin-safe, durable, and resistant to tarnishing.

You can reach us anytime at
support@kittyring.com

Our team typically responds within 24 hours (business days).

Absolutely. KittyRing is a meaningful Valentine’s gift for cat moms and cat lovers — a personal keepsake that celebrates a special bond, not just a piece of jewelry.