Frequently Asked Questions

How does the custom cat ring process work?

We create each KittyRing from your cat’s photo. Simply upload a clear photo, choose your ring style, and our team will carefully engrave the design to capture your cat’s unique features before crafting your ring.

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What kind of photo should I upload?

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How long does it take to receive my order?


Each KittyRing is custom-made.
Production time: 3–5 business days
U.S. shipping (USPS): 3–5 business days
You’ll receive a tracking number as soon as your order ships.

Do you ship within the United States and Canada?

Yes. We currently ship across all U.S. states and Canada.
International shipping to additional countries will be available soon.

Can I return or exchange a custom ring?

Because each ring is made specifically for your cat, custom orders are final sale.
However, if your item arrives damaged or incorrect, don't hesitate to get in touch with us within 48 hours, and we’ll make it right.

What is your return or exchange policy?

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What materials are used in KittyRing jewelry?

Our rings are crafted from high-quality, hypoallergenic materials designed for everyday wear. They are skin-safe, durable, and resistant to tarnishing.

How can I contact customer support?

You can reach us anytime at
support@kittyring.com

Our team typically responds within 24 hours (business days).

Is KittyRing a good gift for Valentine’s Day?

Absolutely. KittyRing is a meaningful Valentine’s gift for cat moms and cat lovers — a personal keepsake that celebrates a special bond, not just a piece of jewelry.