Refund Policy

Eligibility

Refunds or replacements are available for items that arrive damaged, defective, or different from the approved customization.

How to Request a Refund

Contact support@kittyring.com within 30 days of delivery. Include your order number and clear photos of the issue. We may require additional information to process your request.

Personalized Products

Because each piece is personalized and made to order, we cannot offer refunds for change of mind after production begins.

Refund Processing

Approved refunds are returned to the original payment method. Refund processing may take 5–10 business days after approval, depending on your payment provider.